FREQUENTLY ASKED QUESTIONS

We provide statewide California coverage from two hubs — Cerritos (Southern California) and Union City (Northern California) — 7 days a week, including same-day and after-hours service when the deadline demands it.

Specialized and high-value items other carriers avoid: medical and imaging equipment (CT, MRI, ultrasound), fine art, telecom and electronics, ATM/cash equipment, retail displays, designer furniture, and lab/research equipment. If it's heavy, fragile, or hard to reach, it's what we do.

A trained 2-man crew, air-ride truck, liftgate, blanket wrap, inside delivery, precise placement, debris removal, and photo proof of delivery — as standard, not as add-ons.

Yes. Exclusive Express is a fully insured, statewide licensed California carrier. Standard liability is $0.60 per pound per article unless higher coverage is arranged in writing before the move.

Call 1-866-702-5772, email exexpod@gmail.com, or use the quote form on our Contact page. Tell us what you're moving, the pickup and delivery addresses, and your timing — you'll usually get an itemized price the same day.

Quotes are valid for 30 calendar days from issuance unless otherwise stated. Rates and availability may change after that window.

Yes. We don't just drop at the door — we bring items inside, place them exactly where they need to go, and remove packaging debris on request.

Yes. Our crews carry stair-climbing dollies, furniture pads, and tie-down equipment as standard, and we regularly handle multi-flight, tight-access, and no-dock locations.

We confirm your delivery window in advance and provide a 24-hour pre-call plus a 1–2 hour ETA call so you're never left guessing.

Standard terms are Net 30. High-value shipments may require prepayment. Full terms are provided with every quote.